State Farm® Insurance Agent Susana Salcido
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicole H
September 3, 2026
"This was probably the most easiest, friendliest and best car insurance experience I have ever had. Susana was so professional, helpful and kind. I have been very pleased with the rate we were able to get. I highly recommend Susana!"
"Thank you so much for the 5 stars, Nicole! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Phernando Castiana
September 2, 2026
"Amazing service with detailed information….."
"We really appreciate your 5-star review Phernando! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Veronica Martinez
July 22, 2026
"I have had such a great experience with this State Farm office! The agents are absolutely amazing—always helpful, friendly, and professional. They provide the best customer service I’ve experienced and always do a great job keeping me informed and up to date. I truly appreciate how attentive and reliable they are. I highly recommend this office to anyone looking for excellent service and a team that genuinely cares about their customers!"
"Wow - thank you for the amazing 5-star review Veronica! It means a lot to our team here in Lovington to know you had such a great experience with us. "
Daley Saxton
March 9, 2026
"It was nice being able to sit down and talk with someone. They saved me a good chunk of change by switching over to them. Genesis Garza was knowledgeable and helpful."
"Thank you so much for your 5-star review Daley. Genesis is a great asset to our office and enjoys explaining how insurance works. We appreciate the opportunity to provide you with insurance. "
Johanna Muruato
November 5, 2025
"Fantastic experience! Susana and her team at State Farm are always so helpful and quick to respond. They make everything easy to understand and truly care about their clients. Genesis was wonderful to work with—super friendly, professional, and efficient. Highly recommend!"
"Johanna, thank you so much for your review. We appreciate your business and you trusting us with your car insurance needs. We hope to continue to serve you and your friends/family!!"
Karena Davis
October 15, 2025
"Always warm and friendly!!"
"We appreciate your 5-star review and your business with us Karena. Thank you!! "
wero Corona
October 10, 2025
"Genesis la muchacha que me atendio muy amable y muy buen servicio"
Mario
October 1, 2025
"Great staff and very helpful! Highly recommend!"
Jesus P Rodriguez
September 24, 2025
"Local present and helpful agency! I can walk in and be greeted by great CSR. They have gone over and beyond to make sure I am taken care of."
Lyndon Jessop
September 19, 2025
"Susana Salcido and team are absolutely wonderful! From Auto, RV, & Life they have been amazing! Debby was very communicative and made everything very simple!"
Gerardo Villegas
September 19, 2025
"Great service, great people. No issues with getting my problems solved or getting help with anything."
Eddy & Jenifer Salcido
September 17, 2025
"Susana and her office have been amazing to work with."
Jennyfer Pena
September 16, 2025
"I’ve had an amazing experience with the State Farm agency . Our good neighbor Susana has always been on top of insurance game with nothing but the best for her clients ! What I appreciate the most is the is how quickly they respond! They truly make you feel valued ."
Jonathan Grado
September 16, 2025
"Susana and her team have been amazing! Always there when needed and always answered my questions we had."
Jarrod Purvis
September 12, 2025
"my last experience with the office was very good."
"Jarrod, thank you for your positive feedback and review. Our office takes pride in good customer service, and I am happy to hear your experience has been good with us. "
Josue Arroyo
September 12, 2025
"Very good rates on everything and amazing service they treat you like family !!!"
"Thank you for your wonderful review, Josue. We appreciate you continuing to choose us for all of your insurance needs. "
Zenon Arroyo
September 12, 2025
"Great people to deal with great customer service"
"Thank you for your feedback, Zenon. We strive to provide a good experience for our customers!! "
Roy Nevarez
September 11, 2025
"Muy agradecido con la ayuda q me brindaron el equipo de State Farm de Susana Salcido y su equipo en especial Genesis. Es una tranquilidad saber q cuentas con la ayuda necesaria en caso de necesitar"
"Muchas gracias por sus comentarios Rogelio. Gracias por confiar en nosotros y en Genesis para asegurar sus autos y su casa! Es un placer tenerlo como cliente! "
Armando Torres
September 11, 2025
"Working with Susana and her team made the insurance process easy. They are friendly, knowledgeable, and they always answer your questions. Highly recommended."
"We appreciate your positive review, Armando. Thank you for always choosing us to insure your personal autos! "
Kayla Hinrichs
September 11, 2025
"Genesis went above and beyond to help me change my policy when paying a new car. She even helped on Saturday while I was at the dealership."
"Kayla, it is a pleasure having you as a customer. I am glad Genesis was able to help you on a weekend; we strive to always be there for our customers! "
Gazzaway Electric
May 23, 2025
"This State Farm team is absolutely amazing!!! They are always eager to help and they never fail to get things done in a timely matter. They communicate in every step and in 2 years have not once let us down! Thank you to Susana and her wonderful team for all you do!!!!"
"Thank you for your review and kind words. We love helping our customers with their insurance needs, personal and business insurance! We are grateful you continue to use our office! "
isidro castillo
May 3, 2025
"Susana and her co workers make everything easy for me handles everything in a very professional manner , and very understanding with payments and other matters and won’t hesitate to answer any questions . Thank y’all for y’alls services much appreciate it."
"Isidro, thank you so much for the positive review of our office. We pride ourselves in excellent customer service and look forward to continue to insure your autos and your other assets."
Sara Quiroga
February 7, 2025
"It’s been grate Ben Whit them thanks to Genesis Salas grate agent"
"Thank you for your review Sara. Genesis does a great job at taking care of our customers and their insurance needs. "
Yesenia Huerta
December 5, 2023
"Great customer service!!!"
"Yesenia, we appreciate your five-star review. Thank you for choosing Susana Arvizu State Farm"
Xavier Espinosa
December 4, 2023
"Glad to have a local business that is willing to go above and beyond with my insurance needs."
"Thank you for your review Xavier. We appreciate your business and trust."